Last updated: 28 August 2025
Ultra Exterior Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://ultraexteriorcleaning.com.au or our services.
1. Information We Collect
We may collect the following personal information when you interact with us:
Name
Email address
Phone number
Home address or property details (for quotes)
We also collect information automatically through cookies and tracking technologies such as:
Google
Analytics
Microsoft Clarity
Meta Pixel
2. How We Use Your Information
We collect and use personal information for the following purposes:
To provide quotes and respond to your enquiries
To deliver our exterior cleaning services
To improve our website and services through analytics and tracking tools
We do not use your personal information for direct marketing or newsletters.
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies (Google Analytics, Microsoft Clarity, and Meta Pixel) to monitor website usage, improve functionality, and understand visitor interactions.
You can control or disable cookies through your browser settings.
We may also implement a cookie consent banner to give you control over non-essential cookies.
4. Data Sharing and Storage
We do not sell or rent your personal information to third parties.Your data is stored and processed securely within Australia.In some cases, we may share your details with trusted subcontractors or service providers if necessary to deliver our services.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This includes secure storage systems and limiting access to authorised personnel only.
6. Data Retention
We retain your personal information only for as long as necessary to provide quotes and services, or as required by law. You may request that we delete your personal information at any time (see Section 7).
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, outdated, or incomplete information
Request deletion of your personal information
Withdraw consent to data collection (where applicable)
To exercise these rights, please contact us (see Section 8).8.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact:
Sam
Phone: 0468 862 650
Email: hello@ultraexteriorcleaning.com.au
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page with the date of revision.
